News Flash


Posted on: February 15, 2019

Annual Water Disinfection Switch

Beginning March 1st and continuing through April 19th the Cary/Apex Water Treatment Plant will switch from chloramine disinfection to free chlorine disinfection. The Town conducts this process in conjunction with other communities in the area, as mandated by State and Federal regulatory agencies. As part of this process the Town’s entire water distribution system will be flushed by the Water Resources Operations Division. Some hydrant flushing activity may be performed at night. Crews will make every effort to avoid disturbing curbside yard waste and trash carts.   

Throughout this process the water will remain safe to drink; however, some consumers may notice a slight chlorine taste or odor.

Customers that use tap water for kidney dialysis machines or fish aquariums should be aware that during this period the water may contain chloramine, chlorine, or a mixture of the two at the beginning and end of this period. We encourage customers to check their water for discoloration before washing white clothing. If the water appears discolored, try flushing your household lines by running water through all household faucets for a few minutes. If flushing fails to clear the water, please contact Water Resources at (919) 362-8166 for further assistance.

After April 19th, the water plant will return to the chloramine disinfection, although mixtures of chlorine and chloramine may still be present shortly after this date.

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