Frequently Asked Questions

The Wait List is a tool that we use once a program has reached its maximum number of participants allowed for the program.  Participants on the Wait List will be placed based on two factors:

• Residency Status – Apex Residents receive priority over ETJ and Non-Residents in their Wait List position
• Date & Time of Registration – once residency is established, the date and time at which the participant was registered on to the Wait List further determines their position

For the purposes of Apex Parks, Recreation and Cultural Resources program registration, an Apex resident is considered to be any family or individual that resides within the corporate limits of the Town as defined by the Apex Planning and Community Development Department.  Non-residents who may have an Apex address but live outside the corporate limits are considered “ETJ” (Extra Territorial Jurisdiction).  
If you have questions regarding your residency status, please call us at 919-249-3402 or use this map to check your address.

APRCR staff cannot inform you of the spot you are in on the Wait List, but can confirm that you are on the Wait List and how many other participants are on the Wait List. Registration on to the Wait List does not guarantee a spot into a program.

Once a determination is made by APRCR staff to release someone from the Wait List, staff will contact the first person on the list as determined by the above stated factors (please see “What is the Wait List”). Participants will be contacted by phone first, followed by email if no answer, as determined by the Main Contact on your account. Once contacted, a family will have 24 hours to respond back. Failure to respond within 24 hours will authorize APRCR staff to go to the next person on the Wait List.

Individuals that accept the position for registration will be given a timeline to complete their registration. Failure to meet that deadline will result in removal from the waitlist and the next eligible individual will be contacted.

Unless otherwise stated, openings offered to the Wait List are on an individual basis. Due to our firm maximum numbers, we cannot override our maximums for siblings, other family members, or friends that were on the Wait List but not called. In order to maintain fairness to those on the Wait List, openings are non-transferrable, even within households.  We appreciate your understanding!

Registration Withdrawals and Transfers can be requested in accordance with our Refund Policy. Please note that any Wait List notifications would come from APRCR staff no later than 5pm on the Thursday before the start day of the upcoming week of camp.