Staff Services Guide

Topic Point of Contact
  Email Phone Number
Area / Street Light Installation
Jared Harris
  Email Jared Harris
(919) 372-7466
Area / Street Light Outage
Online Request Form
  n/a (919) 249-3531
Electric Service Concern
Electric Department
  n/a (919) 249-3531
Electric Utilities Construction
Jared Harris
  Email Jared Harris (919) 372-7466
Point of Delivery Questions (New Meter Base Locations)
Tate Slee   n/a (919) 372-7355
Power Outage
Electric Department
  n/a (919) 372-7475
Rebates - Water Heater and Heat Pump
Online Request Form
  n/a (919) 249-3531
Tree Trimming Right-of-Way
Online Request Form
  Email Phillip Barnes 919-291-5352
Underground Service Installation - To Schedule
Online Request Form
  n/a (919) 249-3531
Underground Service Installation - Check Status
Jon Rose   Email Jon Rose (919) 249-1031
Utility Billing
Finance Department
  n/a (919) 362-8676
Utility Rates and Services
Finance Department
  n/a (919) 362-8676
Utility Services - On or Off
Finance Department
  n/a (919) 362-8676
Vegetation Management Online Request Form   Email Phillip Barnes (919) 291-5352